What are the benefits?
There are many benefits of being able to access your health information and GP practice services, these include:
- Access wherever and whenever you like
- Avoid waiting on the phone when trying to book routine appointments
- Easier to manage your healthcare
How can I use the service?
If you wish to use GP Online Services, you need to ask your GP practice to set you up.
Make sure you take two forms of identification to your practice: one which includes your photo and one to confirm your address.
Your practice will then provide you with a login and a password to access the online services via their website.
What if I don’t have a computer, tablet or smart phone?
If you do not have a computer, Richmond libraries can help
I’m not good with the internet – where can I get help?
There are a number of different services for people who need internet training such as UK online centres. Others are provided by local authorities, colleges and charities. The best place to start would be your local library. On this site we created simple tips and instructions that can help you to become a more confident internet user, including how to keep yourself and others safe online.
Further information and support
More information can be found on NHS Choices.